Submit a Ticket | My Website

Report an Issue

Something is broken or behaving wrongly. For a new capability or a change in how something works, use the Feature Request form instead.

Your Name *

Your Email *

Summary *

One line: what is wrong, and where. Example: "Quotation PDF shows wrong GST for worktop"

System *

Impact *

Where did it happen? *

Paste the page link, or name the screen. Add the project, quotation or order number.

What did you do? *

Step by step, so we can repeat it. 1) opened ... 2) clicked ... 3) entered ...

What happened? *

Include the exact error message if there was one.

What did you expect to happen? *

Who is affected?

Does it happen every time?

Screenshots or screen recording

A screenshot of the whole screen saves a lot of back and forth.